Return & Refund Policy

 

At Happiness Fashion, we want you to shop with confidence. We offer a 7-Day Return Policy on eligible products, subject to the conditions mentioned below.

1. 7-Day Return Policy

Customers may request a return within 7 days from the date of delivery for eligible products.

To be eligible for a return, the product must be:

  • Unused and unworn

  • Unwashed and undamaged

  • In its original condition

  • Returned with original packaging, tags, and accessories, where applicable

  • Accompanied by the relevant order details

Return requests made after 7 days from delivery may not be accepted.

2. Damaged, Defective or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide your order details and clear photographs of the product when contacting us. Our team will review the issue and, after verification, may offer a replacement, return, refund, or another appropriate resolution.

3. Non-Returnable Products

Some products may not be eligible for return because of hygiene, customization, or product-specific reasons.

Products that have been used, washed, altered, damaged, or returned without the required original packaging may not be accepted.

4. Return Shipping

Where a return is approved due to receiving a damaged, defective, or incorrect product, Happiness Fashion may arrange or provide appropriate return-shipping assistance, subject to verification.

For other eligible returns, applicable return or shipping charges may be the responsibility of the customer.

5. Refund Policy

Once the returned product has been received and inspected, the refund request will be reviewed.

If approved, the refund will generally be processed through the original payment method or another applicable method.

The time required for the refund to reach your account may depend on the payment gateway, bank, or financial institution.

6. Double Payment

If a customer is charged twice for the same order due to a genuine duplicate payment, the additional payment will be verified and, after confirmation, refunded to the customer.

7. Order Cancellation

Customers may request cancellation before the order is processed or shipped.

Once an order has been processed or shipped, cancellation may not be possible.

8. Return Request

To request a return, please contact Happiness Fashion through the contact details provided on our website and mention your order number and reason for the return.

Our team will guide you through the return process.

9. Important Note

The 7-day return period begins from the date the product is delivered.

All returns are subject to product eligibility, condition, and verification by Happiness Fashion.

10. Contact Us

For any questions regarding returns, refunds, damaged products, or cancellations, please contact us through the contact information available on our website.

Happiness Fashion

Shop with Confidence • Return Within 7 Days • Stay Happy

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